The all-in-one service desk management system that helps teams resolve issues faster, improve customer satisfaction, and boost productivity.
CAPS DESK comes packed with everything you need to provide exceptional support and manage your service desk efficiently.
Create, assign, and track support tickets with ease. Prioritize issues and ensure nothing falls through the cracks.
Automate routine tasks and responses with our intelligent system that learns from your team's best practices.
Gain insights into support performance with comprehensive reports and dashboards to make data-driven decisions.
Work together seamlessly with integrated chat, notes, and assignment features that keep everyone on the same page.
Build a comprehensive knowledge base to empower customers with self-service options and reduce repetitive queries.
Manage support tickets on the go with our responsive mobile app, available for iOS and Android devices.
Get up and running with CAPS DESK in just a few simple steps.
Sign up for CAPS DESK and customize your support portal with your company branding and preferences.
Integrate email, chat, social media, and other support channels into a unified support system.
Start managing tickets efficiently and scale your support operations as your business grows.
Join thousands of satisfied companies that have transformed their support operations with CAPS DESK.
"CAPS DESK has completely transformed how we handle customer support. Our resolution times have decreased by 40% and customer satisfaction is at an all-time high."
"The automation features alone have saved our team countless hours. We can now focus on solving complex issues while routine tasks are handled automatically."
"The analytics and reporting features give us incredible insights into our support operations. We've been able to identify bottlenecks and optimize our processes."
"Implementing CAPS DESK was the best decision we made for our support team. The onboarding was smooth, and the ROI has been incredible."
Choose the plan that works best for your team. No hidden fees, no surprises.
Have questions or ready to get started? Reach out to our team and we'll be happy to help.
Suite 35, 1B-15
Block 1B, Level 15
Jalan Stesen Sentral 5
Plaza Sentral
50470 Kuala Lumpur
Malaysia
+603 2774 5714
info@capsdesk.com